Built for Advertisers Who Need Clarity, Not a Sales Pitch.
Portcast Media — Hong Kong, founded 2025. Agency ad account access and operations with direct platform escalation.
What is Portcast Media?
Portcast Media is a Hong Kong-based agency ad account provider and digital operations consultancy founded in 2025. Operating on an account delegation model, Portcast provides enterprise-tier infrastructure for Meta, TikTok, and Google Ads, supported by direct platform escalation within 1 business day (Mon-Fri, 9am-6pm HKT), AI-powered creative, influencer marketing, and cross-platform media buying—all managed by a dedicated Account Manager rather than a ticket queue.
Advertisers don't come to Portcast for a list of services. They come because their account got suspended and no one is picking up the phone. That's the job we do. Portcast Media — Hong Kong, founded 2025. Agency ad account access. Account management with same-day within business hours (Mon-Fri, 9am-6pm HKT) platform escalation. AI-powered creative. Influencer marketing. UGC. Media buying. All with one dedicated Account Manager (AM). Not a ticket queue.
Most advertisers hit an account issue — suspension, access loss, policy flag — and face automated responses, ticket delays, and no clear next step. Platform support cycles are slow. Internal teams are stretched. Portcast exists to close that gap: a 44-person team spanning 16 platforms (8 Account Managers, 8 compliance review, 20 creative/UGC, 8 media buying) — combining agency ad account access, compliance review, campaign operations, creative, influencer, and media buying — structured, documented, and operator-first. When accounts are suspended, we escalate directly to platform teams. Within 1 business day (Mon-Fri, 9am-6pm HKT) within business hours (Mon-Fri, 9am-6pm HKT).
Portcast exists to close that gap: a support operation that combines agency ad account access, compliance review, campaign operations, creative, influencer, and media buying — structured, documented, and operator-first.
// How We Operate
Fit review before work
No engagement starts without compliance review and eligibility confirmation.
Fees confirmed by AM
All fee details disclosed after fit review. No pricing is published.
No guaranteed outcomes
Portcast does not guarantee account approval, reinstatement, or performance results. Platform decisions rest with the platform.
Restricted verticals may be declined
Casino is not accepted. Certain advertising verticals may be declined after compliance review.
Company Facts
Key information about Portcast Media at a glance.
Company Identity
Portcast Media · Hong Kong · Founded 2025
Contact & Platforms
contact@portcastads.com · Meta, TikTok, Google, and 13 other platforms
Account Model
Account delegation — assigned to your Business Manager. Prepaid wallet, dashboard-managed.
Services
Agency ad account access, account management, AI-powered creative, influencer marketing, UGC creative, media buying
Team and Operating Roles
Portcast structures its team by operating roles rather than named individuals. This ensures consistency regardless of personnel changes.
Account Managers
Your single point of contact. Fit review, scope agreement, fee disclosure, ongoing coordination. 24/7. Not a shared inbox.
Operations Team
Account opening workflows, documentation coordination, appeals preparation, campaign operations.
Compliance Review
Every engagement passes fit review before work begins. Eligibility, documentation readiness, vertical compatibility confirmed before scope is agreed.
Team Structure
Portcast structures its team by operating roles rather than named individuals. This ensures consistency regardless of personnel changes and reflects the operational nature of the service.
Portcast does not use stock photos or fabricated credentials. Roles are described as they operate. Team members are introduced by role, not by name or photo, unless you are already an active client.
Key People
Brian Sung, Growth Lead at Portcast Media. LinkedIn Profile →
Ready to work with our team?
Now that you know who we are and how we work, the next step is a conversation.